Shipping

Policy

Shipping Time & Rates

Orders are shipped out within 1-2 business days from the receipt of your purchase. Shipping times may vary depending on the country and State of residence. Regular shipping is free on all orders above 100$ in Canada.

Shipping Carrier

For orders placed within Canada: All orders will be shipped via standard Canada Post or UPS shipping to a valid address. We cannot deliver to PO Boxes.

Sales Tax

Provincial Sales taxes and federal taxes apply for all canadian orders. No taxes are charged to US customers. Duties may apply on shipments above $250 to the United States. Duties for US customers are at the charge of the client.

Tracking Your Order

All orders will be shipped from our offices in Canada.The tracking number for your order will be sent to you in a confirmation email after your package has been shipped. You can view the status of your shipment at any time once you have received this link.

Undelivered Items

Packages that are returned to us by the shipping carrier will not be reshipped. Undelivered packages will instead be treated as returns. Please make sure to select your shipping address carefully when placing your order.

Questions

Please contact us at shipping@clusier.com if you have additional questions regarding our shipping policy.